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<body> <center><h2>Frequently asked questions(FAQ)</h2></center>
<div class=“row”> <a href=“#hide1” class=“hide” id=“hide1”><b>Do I pay for one year in advance or one month at a time? </b></a> <a href=“#show1” class=“show” id=“show1”><b>Do I pay for one year in advance or one month at a time??</b></a> <div class=“list”> <p>You pay for one, two or three years in advance. If for some reason you want to quit before the end of the period you can cancel your hosting and ask us to refund the remaining months. </div> </div>
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<div class=“row”> <a href=“#hide3” class=“hide” id=“hide3”><b>How do I pay for the hosting and other service?</b></a> <a href=“#show3” class=“show” id=“show3”><b>How do I pay for the hosting and other service?</b></a> <div class=“list”> <p>All payments are made within the users <a href=“https://management.1984hosting.com“title=“Go to Control Panel now!”>Control Panel</a>. You can pay with Creditcard or Paypal. </div> </div>
<p> <div class=“row”> <a href=”#hide2” class=“hide” id=“hide2”><b>Where can I see my payment history? </b></a> <a href=“#show2” class=“show” id=“show2”><b>Where can I see my payment history? </b></a> <div class=“list”> <p>You log into the <a href=“https://management.1984hosting.com” title=“Go to control panel now!”>Control Panel</a> with your login ID and password. In the upper right corner you can see your username next to the flag. Press to get a drop down and press <b>Bills</b>. </div> </div>
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<div class=“row”> <a href=“#hide4” class=“hide” id=“hide4”><b>How much space is included with shared hosting?</b></a> <a href=“#show3” class=“show” id=“show4”><b>How much space is included with shared hosting?</b></a> <div class=“list”>
<p>1984 hosting offers unlimited hosting space for web sites, MySQL databases and e-mail.<br />
See 1984 ehf <a href=“https://www.1984hosting.com/tos/” title=“Go to TOS now!”>Terms Of Service</a> 1984 ehf. </div> </div>
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<div class=“row”> <a href=“#hide5” class=“hide” id=“hide5”><b>Can I migrate my website and e-mail over to 1984hosting?</b></a> <a href=“#show5” class=“show” id=“show5”><b>Can I migrate my website and e-mail over to 1984hosting?</b></a> <div class=“list”> <p>If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting. Website that can't be migrated are for example sites made in proprietary programs. </div> </div>
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<div class=“row”> <a href=“#hide6” class=“hide” id=“hide6”><b>Can 1984hosting do the migration?</b></a> <a href=“#show6” class=“show” id=“show6”><b>Can 1984hosting do the migration?</b></a> <div class=“list”> <p>Employees at 1984 Hosting Company can migrate your web site for a modest fee. Please contact us for more information via 1984@1984.is </div> </div>
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<div class=“row”> <a href=“#hide7” class=“hide” id=“hide7”><b>How do I change my e-mail password?</b></a> <a href=“#show7” class=“show” id=“show7”><b>How do I change my e-mail password?</b></a> <div class=“list”> <p> 1. Log in at <a href=“https://management.1984hosting.com” title=“Go to control panel now!”>Control Panel</a><br> 2. Click on the blue button to the right <strong>Goto Control Panel</strong><br> 3. Click on <strong>Email Accounts</strong> at the top. <br> 4. Find the e-mail you want to change and click on <strong>Edit</strong> to the right.<br> 5. Enter the new password twice and save.<p> You can also change the password inside our web mail interface at <a href=“http://vefpostur.1948.is” title=“Go to 1984 Webmail now!”>vefpostur.1984.is</a>. Log in with your e-mail and password. You press the Gear image (settings) up to the right and there you should find <strong>Password</strong> on the left. </p>
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<div class=“row”> <a href=“#hide8” class=“hide” id=“hide8”><b>How do I get a backup of the Database?</b></a> <a href=“#show8” class=“show” id=“show8”><b>How do I get a backup of the Database?</b></a> <div class=“list”><p> 1. You log in to your user account at management.1984hosting.com and press “Goto Control Panel”. <br> 2. Press “Manage SQL”.<br> 3. You find the Database user and to the right you can click PhpMyadmin<br> 4. You will be mysteriously transfered to the phpMyadmin panel and from there you can click on “export” at the top and safe the file on your computer.. </div> </div>
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<div class=“row”> <a href=“#hide9” class=“hide” id=“hide9”><b>How to add a subdomain or Domain Alias?</b></a> <a href=“#show9” class=“show” id=“show9”><b>How to add a subdomain or Domain Alias?</b></a> <div class=“list”><p> You log in to your user account at <a href=“https://management.1984hosting.com”>https://management.1984hosting.com</a> and click on the blue button “Goto Control Panel”. Next you press “Domains” at the top and below options appear were you can click on “Add Sub domain” or “Add domain Alias”</p> </div> </div>
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<div class=“row”> <a href=“#hide23” class=“hide” id=“hide23”><b>How to set domain forwarding?</b></a> <a href=“#show23” class=“show” id=“show23”><b>How to set domain forwarding?</b></a> <div class=“list”><p> You log in to your user account at <a href=“https://management.1984hosting.com”>https://management.1984hosting.com</a> and click on the blue button “Goto Control Panel”. Next you press “Manage domains” at the top. Find the domain alias and click on change to the right. From there you can enable forwarding and type in the domain in the box. If you want to forward the main domain in (not domain alias) then you need to create a .htaccess document with the following code:
RedirectMatch ^/$ http://newdomainsomething.xxx
<br> And then upload the document to the htdocs folder via ftp program of choice.
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<p> <div class=“row”> <a href=“#hide10” class=“hide” id=“hide10”><b>Sending mail through my web site does not work?</b></a> <a href=“#show10” class=“show” id=“show10”><b>Sending mail through my web site does not work</b></a> <div class=“list”><p> Sending mail through .php on the web site has limits. Best is to set up SMTP mail function and have it send through mail.1984.is with user name and password. Using an existing e-mail you have with 1984.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide11” class=“hide” id=“hide11”><b>How many MySQL databases can I have?</b></a> <a href=“#show11” class=“show” id=“show11”><b>How many MySQL databases can I have?</b></a> <div class=“list”><p> As many as you need. There is no limit.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide12” class=“hide” id=“hide12”><b>How do I change the name servers for a domain purchased through 1984hosting.com?</b></a> <a href=“#show12” class=“show” id=“show12”><b>How do I change the name servers for a domain purchased through 1984hosting.com?</b></a> <div class=“list”><p> Only employees at 1984 can change the name servers. Please send and e-mail to <a href=“mailto:1984@1984.is”>1984@1984.is</a> with information about the name servers you want the domain to be pointed to. .</p> </div> </div>
<p> <div class=“row”> <a href=“#hide13” class=“hide” id=“hide13”><b>How do I buy a new domain?</b></a> <a href=“#show13” class=“show” id=“show13”><b>How do I buy a new domain?</b></a> <div class=“list”><p> You log in to management.1984hosting.com with your username. At the top you should see your basket and the right of it you can see “Products”. Press it and you can choose to “Register domain”. Follow the online instruction and you will be victorious.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide14” class=“hide” id=“hide14”><b>Can I check my e-mail online?</b></a> <a href=“#show14” class=“show” id=“show14”><b>Can I check my e-mail online?</b></a> <div class=“list”><p> You can check your e-mail online at <a href=“https://vefpostur.1984.is”>https://vefpostur.1984.is</a> </p> </div> </div>
<p> <div class=“row”> <a href=“#hide15” class=“hide” id=“hide15”><b>Can I have an online shopping site?</b></a> <a href=“#show15” class=“show” id=“show15”><b>Can I have an online shopping site?</b></a> <div class=“list”><p> Yes and you have many options as long the eCommerce system can run on Gnu/Linux web servers running with apache. We also offer SSL if needed.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide17” class=“hide” id=“hide17”><b>I don't want to renew a domain or hosting. What do I do?</b></a> <a href=“#show17” class=“show” id=“show17”><b>I don't want to renew a domain or hosting. What do I do?</b></a> <div class=“list”><p> You log in to <a href=“https://management.1984hosting.com”>https://management.1984hosting.com</a> with your username. Below you see “My Services” and next to the domain or hosting you do not want to renew you see a blue button saying most likely “Autorenew ON”. Press it and you can remove the autorenew. You can also send an e-mail to <a href=“mailto:1984@1984.is”>1984@1984.is</a> and cancel your domain or hosting or both. </p> </div> </div>
<p> <div class=“row”> <a href=“#hide18” class=“hide” id=“hide18”><b>How do I delete my hosting or domain?</b></a> <a href=“#show18” class=“show” id=“show18”><b>How do I delete my hosting or domain?</b></a> <div class=“list”><p> Mail is sent out to the e-mail associated with the hosting when it is time to renew. During that period you can cancel your domain or hosting. If you do NOT want these services to renew, please go to your cart immediately and mark the services as non-renewable. when the service runs out or is closed all web data, subdomain and Alias along with e-mail will be deleted. You can also close your hosting sooner by sending us an e-mail <a href=“mailto:1984@1984”>1984@1984.is</a> from the right e-mail associated with the hosting.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide19” class=“hide” id=“hide19”><b>What the heck do you mena by “e-mail associated with hosting”?</b></a> <a href=“#show19” class=“show” id=“show19”><b>What the heck do you mena by “e-mail associated with hosting”?</b></a></b></a> <div class=“list”><p> 1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems. If you need assistance or support, please make sure you send your request from the correct email address. The e-mail used when the user account is created is that e-mail.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide20” class=“hide” id=“hide20”><b>How do I create new e-mails?</b></a> <a href=“#show20” class=“show” id=“show20”><b>How do I create new e-mails?</b></a> <div class=“list”><p> You log in to management.1984hosting.com with your username. Under “My Services” you find your host and to the right press “Goto Control Panel”. You will then be transfered in a mysterious way to the hosting Control panel. At the top you should see “Email accounts”. Press it and to the left you can create a new e-mail or change the password for the current one's by clicking on “edit” for each e-mail. </p> </div> </div>
<p> <div class=“row”> <a href=“#hide21” class=“hide” id=“hide21”><b>How do I create an Out of Office Reply? (auto-reply)</b></a> <a href=“#show21” class=“show” id=“show21”><b>How do I create an Out of Office Reply? (auto-reply)</b></a> <div class=“list”><p> You log in to management.1984hosting.com with your username. Press Goto Control Panel. Press “Email accounts” at the top. Under each e-mail you should see the text “Auto Response” and next to it “enable”. Click on Enable and set your response text. Click Save and pat your self on the back for a job well done. </p> </div> </div>
<p> <div class=“row”> <a href=“#hide22” class=“hide” id=“hide22”><b>How do I set e-mail forwarding?</b></a> <a href=“#show22” class=“show” id=“show22”><b>How do I set e-mail forwarding?</b></a> <div class=“list”><p> You log in to management.1984hosting.com with your username. Under “My Services” you find your hosting and to the right press “Goto Control Panel”. You will then be transfered in a mysterious way to the hosting Control panel. At the top you should see “Email accounts”. Press it so you can see the overview of e-mails you have setup. To the left you can find “edit” and there you can click on “Forward mail”. </p> </div> </div>
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