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<body> <center><h2>Frequently asked questions(FAQ)</h2></center>
<div class=“row”> <a href=“#hide1” class=“hide” id=“hide1”><b>Do I pay for one year in advance or one month at a time? </b></a> <a href=“#show1” class=“show” id=“show1”><b>Do I pay for one year in advance or one month at a time??</b></a> <div class=“list”> <p>Users pay for one year in advance. If for some reason you want to quit before the year is out you can cancel your hosting and ask us to refund the months remaining. </div> </div>
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<div class=“row”> <a href=“#hide2” class=“hide” id=“hide2”><b>Were can I see my payment history? </b></a> <a href=“#show2” class=“show” id=“show2”><b>Were can I see my payment history? </b></a> <div class=“list”> <p>You log in with your username at <a href=“https://management.1984hosting.com”>https://management.1984hosting.com</a>. In the upper right corner you can see your username next to the flag. Press it you get a drop down and you press <b>Billing overview</b> </div> </div>
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<div class=“row”> <a href=“#hide3” class=“hide” id=“hide3”><b>How do I pay for the hosting and other service?</b></a> <a href=“#show3” class=“show” id=“show3”><b>How do I pay for the hosting and other service?</b></a> <div class=“list”> <p>All payments are made within the users management section <a href=“https://management.1984hosting.com”>https://management.1984hosting.com</a>. You can pay with Creditcard or Paypal. </div> </div>
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<div class=“row”> <a href=“#hide4” class=“hide” id=“hide4”><b>How much space is included with shared hosting?</b></a> <a href=“#show3” class=“show” id=“show4”><b>How much space is included with shared hosting?</b></a> <div class=“list”> <p>1984hosting offers unlimited hosting space for web sites, MysQl DB and e-mail content. </div> </div>
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<div class=“row”> <a href=“#hide5” class=“hide” id=“hide5”><b>Can I migrate my website and e-mail over to 1984hosting?</b></a> <a href=“#show5” class=“show” id=“show5”><b>Can I migrate my website and e-mail over to 1984hosting?</b></a> <div class=“list”> <p>If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting. Website that can't be migrated are for example sites made in proprietary programs. </div> </div>
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<div class=“row”> <a href=“#hide6” class=“hide” id=“hide6”><b>Can 1984hosting do the migration?</b></a> <a href=“#show6” class=“show” id=“show6”><b>Can 1984hosting do the migration?</b></a> <div class=“list”> <p>Employees at 1984 Hosting Company can migrate your web site for a modest fee. Please contact us for more information via <a href=“mailto:1984@1984.is”>1984@1984.is</a> </div> </div>
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<div class=“row”> <a href=“#hide7” class=“hide” id=“hide7”><b>How do I change my e-mail password?</b></a> <a href=“#show7” class=“show” id=“show7”><b>How do I change my e-mail password?</b></a> <div class=“list”> <p> 1. Log in at <a href=“https://management.1984hosting.com”>https://management.1984hosting.com</a><br> 2. Click on the blue button to the right “Goto Control Panel”<br> 3. Click on Email Accounts at the top. <br> 4. Find the e-mail you want to change and click on Edit to the right.<br> 5. Enter the new password twice and save.<p> Also users can change the password through our web mail interface at <a href=“http://vefpostur.1948.is”>vefpostur.1984.is</a> with your e-mail and password. You press the Gear image (settings) up to the right and there you should find “password” to the left. </p> <p> <b>Video showing how to change the password within the control panel</b><br> <video width=“720” controls=“” src=“http://kb.1984hosting.com/lib/exe/fetch.php?media=1984-change-email-passw-controlpanel.ogv”></video><br> </div> </div>
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<div class=“row”> <a href=“#hide8” class=“hide” id=“hide8”><b>How do I get a backup of the Database?</b></a> <a href=“#show8” class=“show” id=“show8”><b>How do I get a backup of the Database?</b></a> <div class=“list”><p> 1. You log in to your user account at management.1984hosting.com and press “Goto Control Panel”. <br> 2. Press “Manage SQL”.<br> 3. You find the Database user and to the right you can click PhpMyadmin<br> 4. You will be mysteriously transfered to the phpMyadmin panel and from there you can click on “export” at the top and safe the file on your computer.. </div> </div>
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<div class=“row”> <a href=“#hide9” class=“hide” id=“hide9”><b>How to add a subdomain or Domain Alias?</b></a> <a href=“#show9” class=“show” id=“show9”><b>How to add a subdomain or Domain Alias?</b></a> <div class=“list”><p> You log in to your user account at <a href=“https://management.1984hosting.com”>https://management.1984hosting.com</a> and click on the blue button “Goto Control Panel”. Next you press “Manage domains” at the top and to the left you can click on “Add Sub domain” or “Add Alias”</p> </div> </div>
<p> <div class=“row”> <a href=“#hide10” class=“hide” id=“hide10”><b>Sending mail through my web site does not work?</b></a> <a href=“#show10” class=“show” id=“show10”><b>Sending mail through my web site does not work</b></a> <div class=“list”><p> Sending mail through .php on the web site has limits. Best is to set up SMTP mail function and have it send through mail.1984.is with user name and password. Using an existing e-mail you have with 1984.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide11” class=“hide” id=“hide11”><b>How many MySQL databases can I have?</b></a> <a href=“#show11” class=“show” id=“show11”><b>How many MySQL databases can I have?</b></a> <div class=“list”><p> As many as you need. There is no limit.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide12” class=“hide” id=“hide12”><b>How do I change the name servers for a domain purchased through 1984hosting.com?</b></a> <a href=“#show12” class=“show” id=“show12”><b>How do I change the name servers for a domain purchased through 1984hosting.com?</b></a> <div class=“list”><p> Only employees at 1984 can change the name servers. Please send and e-mail to <a href=“mailto:1984@1984.is”>1984@1984.is</a> with information about the name servers you want the domain to be pointed to. .</p> </div> </div>
<p> <div class=“row”> <a href=“#hide13” class=“hide” id=“hide13”><b>How do I buy a new domain?</b></a> <a href=“#show13” class=“show” id=“show13”><b>How do I buy a new domain?</b></a> <div class=“list”><p> You log in to management.1984hosting.com with your username. At the top you should see your basket and the right of it you can see “Products”. Press it and you can choose to “Register domain”. Follow the online instruction and you will be victorious.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide14” class=“hide” id=“hide14”><b>Can I check my e-mail online?</b></a> <a href=“#show14” class=“show” id=“show14”><b>Can I check my e-mail online?</b></a> <div class=“list”><p> You can check your e-mail online at <a href=“https://vefpostur.1984.is”>https://vefpostur.1984.is</a> </p> </div> </div>
<p> <div class=“row”> <a href=“#hide15” class=“hide” id=“hide15”><b>Can I have an online shopping site?</b></a> <a href=“#show15” class=“show” id=“show15”><b>Can I have an online shopping site?</b></a> <div class=“list”><p> Yes and you have many options as long the eCommerce system can run on Gnu/Linux web servers running with apache. We also offer SSL if needed.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide17” class=“hide” id=“hide17”><b>I don't want to renew a domain or hosting. What do I do?</b></a> <a href=“#show17” class=“show” id=“show17”><b>I don't want to renew a domain or hosting. What do I do?</b></a> <div class=“list”><p> You log in to <a href=“https://management.1984hosting.com”>https://management.1984hosting.com</a> with your username. Below you see “My Services” and next to the domain or hosting you do not want to renew you see a blue button saying most likely “Autorenew ON”. Press it and you can remove the autorenew. You can also send an e-mail to <a href=“mailto:1984@1984.is”>1984@1984.is</a> and cancel your domain or hosting or both. </p> </div> </div>
<p> <div class=“row”> <a href=“#hide18” class=“hide” id=“hide18”><b>How do I delete my hosting or domain?</b></a> <a href=“#show18” class=“show” id=“show18”><b>How do I delete my hosting or domain?</b></a> <div class=“list”><p> Mail is sent out to the e-mail associated with the hosting when it is time to renew. During that period you can cancel your domain or hosting. If you do NOT want these services to renew, please go to your cart immediately and mark the services as non-renewable. when the service runs out or is closed all web data, subdomain and Alias along with e-mail will be deleted. You can also close your hosting sooner by sending us an e-mail <a href=“mailto:1984@1984”>1984@1984.is</a> from the right e-mail associated with the hosting.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide19” class=“hide” id=“hide19”><b>What the heck do you mena by “e-mail associated with hosting”?</b></a> <a href=“#show19” class=“show” id=“show19”><b>What the heck do you mena by “e-mail associated with hosting”?</b></a></b></a> <div class=“list”><p> 1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems. If you need assistance or support, please make sure you send your request from the correct email address. The e-mail used when the user account is created is that e-mail.</p> </div> </div>
<p> <div class=“row”> <a href=“#hide20” class=“hide” id=“hide20”><b>How do I create new e-mails?</b></a> <a href=“#show20” class=“show” id=“show20”><b>How do I create new e-mails?</b></a> <div class=“list”><p> You log in to management.1984hosting.com with your username. Under “My Services” you find your host and to the right press “Goto Control Panel”. You will then be transfered in a mysterious way to the hosting Control panel. At the top you should see “Email accounts”. Press it and to the left you can create a new e-mail or change the password for the current one's by clicking on “edit” for each e-mail. </p> </div> </div>
<p> <div class=“row”> <a href=“#hide21” class=“hide” id=“hide21”><b>How do I create an Out of Office Reply? (auto-reply)</b></a> <a href=“#show21” class=“show” id=“show21”><b>How do I create an Out of Office Reply? (auto-reply)</b></a> <div class=“list”><p> You log in to management.1984hosting.com with your username. Press Goto Control Panel. Press “Email accounts” at the top. Under each e-mail you should see the text “Auto Response” and next to it “enable”. Click on Enable and set your response text. Click Save and pat your self on the back for a job well done. </p> </div> </div>
<p> <div class=“row”> <a href=“#hide22” class=“hide” id=“hide22”><b>How do I set e-mail forwarding?</b></a> <a href=“#show22” class=“show” id=“show22”><b>How do I set e-mail forwarding?</b></a> <div class=“list”><p> You log in to management.1984hosting.com with your username. Under “My Services” you find your hosting and to the right press “Goto Control Panel”. You will then be transfered in a mysterious way to the hosting Control panel. At the top you should see “Email accounts”. Press it so you can see the overview of e-mails you have setup. To the left you can find “edit” and there you can click on “Forward mail”. </p> </div> </div>
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