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--- start [2016/09/16 16:11] – [Frequently asked questions (FAQ)] helgi
+++ start [2023/12/08 14:50] (current) – [Frequently asked questions (FAQ)] editor
@@ Line 6: / Line 6: @@
 ==== Frequently asked questions (FAQ) ====
-++++Do I pay for one year in advance or one month at a time?|
+++++ ★ Do I pay for one year in advance or one month at a time?|
 You pay for one, two or three years in advance.\\
@@ Line 12: / Line 12: @@
 Further information at:\\
  → 1984hosting.com\\
- → "Products"\\
+ → "Products & Pricing"++++
- → "Price-list"++++
-++++How do I pay for the hosting and other service?|
+++++ ★ How do I pay for the hosting and other service?|
-All payments are made from within the users  "Control Panel". You can pay with "Credit-card" or "Paypal".++++
+All payments are made from within the users  "Control Panel". You can pay with "Credit-card" or "Paypal" We.\\
+We also accept Bitcoin and Monero crypto currency++++
-++++Where can I see my payment history?|
+++++ ★ Where can I see my payment history?|
 You go to 1984hosting.com1984 now!1984hosting.com\\
-→  "Login"\\
+→  "Sign in"\\
-→  "Control Panel"\\
+→ there to the center you should see a button saying **Bills** click it++++
-→  In the upper right corner you can see your username next to the flag\\
-→ Press your username to get a drop down menu.\\
-→ press "Bills".++++
-++++How much space is included with shared hosting?|
+++++ ★ How much space is included with shared hosting?|
 hosting offers unlimited hosting space for web sites, MySQL databases and e-mail.\\
@@ Line 34: / Line 31: @@
  → "Terms Of Service".++++
-++++Can I migrate my website and e-mail over to 1984hosting?|
+++++ ★ Can I migrate my website and e-mail over to 1984hosting?|
  If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting.\\
-Website that can't be migrated are for example sites made in proprietary programs.++++
+Website that can't be migrated are for example sites made in proprietary programs.\\
+those include sites like Wix, Squarespace and shopify\\
+wordpress.com sites can only be partialy migrated++++
-++++Can 1984hosting do the migration?|
+++++ ★ Can 1984hosting do the migration?|
 Staff at 1984 Hosting Company can migrate your web site for a modest fee.\\
 Please contact us for more information via 1984@1984.is.++++
-++++How do I change my e-mail password?|
+++++ ★ How do I change my e-mail password?|
 → Log in at 1984hosting.com.\\
 → Click on the blue button "Goto Control Panel".\\
 → Click on "Email" at the top.\\
-→ Find the e-mail you want to change and click on "Edit" to the right.\\
+→ Find the e-mail you want to change and click on "Change password" to the right.\\
-→ Enter the new password twice and "Save".\\
+→ Enter the new password and click "Change password".\\
 You can also change the password inside our web-mail interface at vefpostur.1984.is.\\
 Log in with your e-mail and password. Then you press the gearwheel ("Settings") up to the right and there you should find "Password" on the left.++++
-++++How do I get a backup of the Database?|
+++++ ★ How do I get a backup of the Database?|
 → You log in to your user account at 1984hosting.com and press "Goto Control Panel".\\
@@ Line 61: / Line 60: @@
 → You will be transferred to the "PhpMyadmin" panel, from there you can click on "Export"\\ at the top and save the file on your computer.++++
-++++How di I add a "Sub-domain or "Domain Alias"?|
+++++ ★ How do I add a "Sub-domain or "Domain Alias"?|
 → You log into the 1984hosting.com "Control Panel"\\
@@ Line 68: / Line 67: @@
 → Below you have the options "Add Sub-domain" and "Add domain Alias".++++
-++++How do I set domain forwarding?|
+++++ ★ How do I set domain forwarding?|
 Log in at 1984hosting.com "Control Panel":\\
@@ Line 76: / Line 75: @@
  → From there you can enable forwarding and type in domain in the box.\\ ++++
-++++Sending mail from my website does not work|
+++++ ★ Sending mail from my website does not work|
 Sending mail through php mail() from the website has certain limits.\\
 We recommend using an existing e-mail you have at 1984, to send from our SMTP server mail.1984.is with your email username and password.++++
-++++How many MySQL databases can I have?|
+++++ ★ How many MySQL databases can I have?|
 As many as you need. There is no limit.++++
-++++How do I change the name servers?|
+++++ ★ How do I change the name servers?|
 Only 1984 staff can change the nameservers of„.is” domains.\\
 The name servers for other domains bought from/or transferred to 1984 can be changed in "FreeDNS" in the "Control Panel":\\
@@ Line 92: / Line 91: @@
 → Fill in the nameservers then click "Save Changes". ++++
-++++How do I buy a new domain?|
+++++ ★ How do I buy a new domain?|
 You go to 1984hosting.com\\
@@ Line 101: / Line 100: @@
 → Follow the instructions to buy the domain.++++
-++++Can I check my e-mail online?|
+++++ ★ Can I check my e-mail online?|
 Yes you can:\\
@@ Line 109: / Line 108: @@
 → Log in with your email and password.++++
-++++Can I have an online shopping site?|
+++++ ★ Can I have an online shopping site?|
 Yes, and you have many options as long the eCommerce system can run on Linux/Apache web servers.++++
-++++I don't want to renew a domain or hosting. What do I do?|
+++++ ★ I don't want to renew a domain or hosting. What do I do?|
 You log in at 1984hosting.com\\
@@ Line 122: / Line 121: @@
 → Click the red "Delete" button to remove a payment method.++++
-++++How do I delete my hosting or domain?|
+++++ ★ How do I delete my hosting or domain?|
 You can delete all extra hostings, sub-domains and email addresses in the "Control panel".\\
@@ Line 128: / Line 127: @@
 If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++
-++++What do you mean by "e-mail associated with hosting"?|
+++++ ★ What do you mean by "e-mail associated with hosting"?|
 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\
  If you need assistance or support, please make sure you send your request from the correct email  address. The email registered when the user account was created is that e-mail.++++
-++++How do I create new e-mails?|
+++++ ★ How do I create new e-mails?|
 → Go to 1984hosting.com\\
@@ Line 150: / Line 149: @@
 If everything is OK, you can set up an e-mail client, such as "Thunderbird" for example.++++
-++++How do I create an Out of Office Reply (Auto-Reply)?|
+++++ ★ How do I create an Out of Office Reply (Auto-Reply)?|
 → Go to 1984hosting.com\\
@@ Line 161: / Line 160: @@
-++++How do I set e-mail forwarding?|
+++++ ★ How do I set e-mail forwarding?|
 → Go to 1984hosting.com\\
 → Click"Login"\\