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start [2016/09/16 16:11] – [Frequently asked questions (FAQ)] helgi | start [2016/09/23 17:09] – [Frequently asked questions (FAQ)] helgi | ||
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==== Frequently asked questions (FAQ) ==== | ==== Frequently asked questions (FAQ) ==== | ||
- | ++++Do I pay for one year in advance or one month at a time? | + | ++++ ★ Do I pay for one year in advance or one month at a time? |
You pay for one, two or three years in advance.\\ | You pay for one, two or three years in advance.\\ | ||
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→ " | → " | ||
| | ||
- | ++++How do I pay for the hosting and other service?| | + | ++++ ★ How do I pay for the hosting and other service?| |
All payments are made from within the users " | All payments are made from within the users " | ||
- | ++++Where can I see my payment history? | + | ++++ ★ Where can I see my payment history? |
You go to 1984hosting.com1984 now!1984hosting.com\\ | You go to 1984hosting.com1984 now!1984hosting.com\\ | ||
→ " | → " | ||
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→ press " | → press " | ||
- | ++++How much space is included with shared hosting?| | + | ++++ ★ How much space is included with shared hosting?| |
1984 hosting offers unlimited hosting space for web sites, MySQL databases and e-mail.\\ | 1984 hosting offers unlimited hosting space for web sites, MySQL databases and e-mail.\\ | ||
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→ "Terms Of Service" | → "Terms Of Service" | ||
- | ++++Can I migrate my website and e-mail over to 1984hosting? | + | ++++ ★ Can I migrate my website and e-mail over to 1984hosting? |
If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting.\\ | If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting.\\ | ||
Website that can't be migrated are for example sites made in proprietary programs.++++ | Website that can't be migrated are for example sites made in proprietary programs.++++ | ||
- | ++++Can 1984hosting do the migration?| | + | ++++ ★ Can 1984hosting do the migration?| |
Staff at 1984 Hosting Company can migrate your web site for a modest fee.\\ | Staff at 1984 Hosting Company can migrate your web site for a modest fee.\\ | ||
Please contact us for more information via 1984@1984.is.++++ | Please contact us for more information via 1984@1984.is.++++ | ||
- | ++++How do I change my e-mail password?| | + | ++++ ★ How do I change my e-mail password?| |
→ Log in at 1984hosting.com.\\ | → Log in at 1984hosting.com.\\ | ||
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Log in with your e-mail and password. Then you press the gearwheel (" | Log in with your e-mail and password. Then you press the gearwheel (" | ||
- | ++++How do I get a backup of the Database?| | + | ++++ ★ How do I get a backup of the Database?| |
→ You log in to your user account at 1984hosting.com and press "Goto Control Panel" | → You log in to your user account at 1984hosting.com and press "Goto Control Panel" | ||
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→ You will be transferred to the " | → You will be transferred to the " | ||
- | ++++How | + | ++++ ★ How do I add a " |
→ You log into the 1984hosting.com " | → You log into the 1984hosting.com " | ||
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→ Below you have the options "Add Sub-domain" | → Below you have the options "Add Sub-domain" | ||
- | ++++How do I set domain forwarding? | + | ++++ ★ How do I set domain forwarding? |
Log in at 1984hosting.com " | Log in at 1984hosting.com " | ||
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→ From there you can enable forwarding and type in domain in the box.\\ ++++ | → From there you can enable forwarding and type in domain in the box.\\ ++++ | ||
- | ++++Sending mail from my website does not work| | + | ++++ ★ Sending mail from my website does not work| |
Sending mail through php mail() from the website has certain limits.\\ | Sending mail through php mail() from the website has certain limits.\\ | ||
We recommend using an existing e-mail you have at 1984, to send from our SMTP server mail.1984.is with your email username and password.++++ | We recommend using an existing e-mail you have at 1984, to send from our SMTP server mail.1984.is with your email username and password.++++ | ||
- | ++++How many MySQL databases can I have?| | + | ++++ ★ How many MySQL databases can I have?| |
As many as you need. There is no limit.++++ | As many as you need. There is no limit.++++ | ||
- | ++++How do I change the name servers?| | + | ++++ ★ How do I change the name servers?| |
Only 1984 staff can change the nameservers of„.is” domains.\\ | Only 1984 staff can change the nameservers of„.is” domains.\\ | ||
The name servers for other domains bought from/or transferred to 1984 can be changed in " | The name servers for other domains bought from/or transferred to 1984 can be changed in " | ||
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→ Fill in the nameservers then click "Save Changes" | → Fill in the nameservers then click "Save Changes" | ||
- | ++++How do I buy a new domain?| | + | ++++ ★ How do I buy a new domain?| |
You go to 1984hosting.com\\ | You go to 1984hosting.com\\ | ||
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→ Follow the instructions to buy the domain.++++ | → Follow the instructions to buy the domain.++++ | ||
- | ++++Can I check my e-mail online?| | + | ++++ ★ Can I check my e-mail online?| |
Yes you can:\\ | Yes you can:\\ | ||
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→ Log in with your email and password.++++ | → Log in with your email and password.++++ | ||
- | ++++Can I have an online shopping site?| | + | ++++ ★ Can I have an online shopping site?| |
Yes, and you have many options as long the eCommerce system can run on Linux/ | Yes, and you have many options as long the eCommerce system can run on Linux/ | ||
- | ++++I don't want to renew a domain or hosting. What do I do?| | + | ++++ ★ I don't want to renew a domain or hosting. What do I do?| |
You log in at 1984hosting.com\\ | You log in at 1984hosting.com\\ | ||
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→ Click the red " | → Click the red " | ||
- | ++++How do I delete my hosting or domain?| | + | ++++ ★ How do I delete my hosting or domain?| |
You can delete all extra hostings, sub-domains and email addresses in the " | You can delete all extra hostings, sub-domains and email addresses in the " | ||
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If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++ | If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++ | ||
- | ++++What do you mean by " | + | ++++ ★ What do you mean by " |
1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\ | 1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\ | ||
If you need assistance or support, please make sure you send your request from the correct email address. The email registered when the user account was created is that e-mail.++++ | If you need assistance or support, please make sure you send your request from the correct email address. The email registered when the user account was created is that e-mail.++++ | ||
- | ++++How do I create new e-mails?| | + | ++++ ★ How do I create new e-mails?| |
→ Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
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If everything is OK, you can set up an e-mail client, such as " | If everything is OK, you can set up an e-mail client, such as " | ||
- | ++++How do I create an Out of Office Reply (Auto-Reply)? | + | ++++ ★ How do I create an Out of Office Reply (Auto-Reply)? |
→ Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
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- | ++++How do I set e-mail forwarding? | + | ++++ ★ How do I set e-mail forwarding? |
→ Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
→ Click" | → Click" |
start.txt · Last modified: 2023/12/08 14:50 by editor