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start [2016/09/16 12:14]
helgi [Frequently asked questions (FAQ)]
start [2016/09/16 16:11]
helgi [Frequently asked questions (FAQ)]
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 Further information at:\\ Further information at:\\
  → 1984hosting.com\\  → 1984hosting.com\\
- → Products\\ + ​→ ​"Products"\\ 
- → "Pricelist"+++++ → "Price-list"++++
     ​     ​
 ++++How do I pay for the hosting and other service?| ++++How do I pay for the hosting and other service?|
-All payments are made from within the users  "​Control Panel"​. You can pay with Creditcard ​or Paypal.++++ ​+All payments are made from within the users  "​Control Panel"​. You can pay with "​Credit-card" ​or "Paypal".++++ 
  
 ++++Where can I see my payment history?​| ​ ++++Where can I see my payment history?​| ​
 You go to 1984hosting.com1984 now!1984hosting.com\\ You go to 1984hosting.com1984 now!1984hosting.com\\
-→  Login\\ +→  ​"Login"\\ 
-→  Control Panel\\+→  ​"Control Panel"\\
 →  In the upper right corner you can see your username next to the flag\\ →  In the upper right corner you can see your username next to the flag\\
 → Press your username to get a drop down menu.\\ → Press your username to get a drop down menu.\\
-→ press Bills.+++++→ press "Bills".++++
  
 ++++How much space is included with shared hosting?| ++++How much space is included with shared hosting?|
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 ++++How do I change my e-mail password?| ++++How do I change my e-mail password?|
  
-→ Log in at 1984hosting.com/Go to control panel now!Control Panel\\ +→ Log in at 1984hosting.com.\\ 
-→ Click on the blue button ​to the right Goto Control Panel\\ +→ Click on the blue button ​"Goto Control Panel".\\ 
-→ Click on Email Accounts ​at the top\\ +→ Click on "Email" ​at the top.\\ 
-→ Find the e-mail you want to change and click on Edit to the right\\ +→ Find the e-mail you want to change and click on "Edit" ​to the right.\\ 
-→ Enter the new password twice and save\\ +→ Enter the new password twice and "​Save"​.\\ 
-You can also change the password inside our webmail ​interface at  vefpostur.1984.is. Log in with your e-mail and password. ​You press the rack-wheel ​(settings) up to the right and there you should find Password on the left.++++ ​+You can also change the password inside our web-mail ​interface at vefpostur.1984.is.\\ 
 +Log in with your e-mail and password. ​Then you press the gearwheel ​("​Settings"​) up to the right and there you should find "Password" ​on the left.++++ ​
  
 ++++How do I get a backup of the Database?| ++++How do I get a backup of the Database?|
    
-→ You log in to your user account at management.1984hosting.com and press "Goto Control Panel"​.\\+→ You log in to your user account at 1984hosting.com and press "Goto Control Panel"​.\\
 → Press "​Manage SQL"​.\\ → Press "​Manage SQL"​.\\
-→ You find the Database user and to the right you can click PhpMyadmin\\ +→ Find the "Database user" ​and to the right you can click "PhpMyadmin"\\ 
-→ You will be mysteriously transfered ​to the phpMyadmin ​panel and from there you can click on "export"\\ at the top and safe the file on your computer.+++++→ You will be transferred ​to the "​PhpMyadmin" ​panelfrom there you can click on "Export"\\ at the top and save the file on your computer.++++
  
-++++How ​to add a subdomain ​or Domain Alias?|+++++How ​di I add a "​Sub-domain ​or "Domain Alias"?|
    
-→ You log into the 1984hosting.com/signin/Control Panel\\ +→ You log into the 1984hosting.com ​"Control Panel"\\ 
-→ Click on the blue button Goto Control Panel\\ +→ Click on the blue button ​"Goto Control Panel"\\ 
-→ Click Domains\\ +→ Click "Domains"\\ 
-→ Below you have the options Add Subdomain ​and Add domain Alias.+++++→ Below you have the options ​"Add Sub-domain" ​and "Add domain Alias".++++
  
-++++How ​to set domain forwarding?​|+++++How ​do I set domain forwarding?​|
    
-1984hosting.com ​Contol ​Panel:\\+Log in at 1984hosting.com ​"​Control ​Panel":\\
  → Click on the blue button "Goto Control Panel"​.\\ ​  → Click on the blue button "Goto Control Panel"​.\\ ​
  → Next you press "​Manage domains"​ at the top.\\ ​  → Next you press "​Manage domains"​ at the top.\\ ​
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 ++++Sending mail from my website does not work| ++++Sending mail from my website does not work|
    
-Sending mail through php mail() from the website has certain limits. We recommend ​usin SMTP mail function and have it sent through ​mail.1984.is with username and password. Using an existing e-mail you have with 1984.+++++Sending mail through php mail() from the website has certain limits.\\ 
 +We recommend ​using an existing e-mail you have at 1984, to send from our SMTP server ​mail.1984.is with your email username and password.++++
  
 ++++How many MySQL databases can I have?| ++++How many MySQL databases can I have?|
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 As many as you need. There is no limit.++++ As many as you need. There is no limit.++++
  
-++++[How do I change the name servers ​for a domain purchased through 1984hosting.com?]| +++++How do I change the name servers?| 
-  +Only 1984 staff can change the nameservers of„.is” domains.\\ 
-Only employees at 1984 can change the name servers. Please send an email to 1984@1984.is with information about the name servers ​you want the domain to be pointed ​to.+++++The name servers ​for other domains bought from/or transferred ​to 1984 can be changed in "​FreeDNS"​ in the "​Control Panel":​\\ 
 +→ Click "​FreeDNS"​.\\ 
 +→ Click the gearwheel to the far right in line with the domain ​you want to change.\\ 
 +→ Fill in the nameservers then click "Save Changes"​. ++++
    
 ++++How do I buy a new domain?| ++++How do I buy a new domain?|
    
-You go to 1984hosting.comGo to1984hosting.com now!1984hosting.com\\ +You go to 1984hosting.com\\ 
-→ Click Login\\ +→ Click "Login"\\ 
-→ Choose Control Panel\\ +→ Choose ​"Control Panel"\\ 
-→ Click Products\\ +→ Click "Products"\\ 
-→ Choose Register domains\\+→ Choose ​"Register domains"\\
 → Follow the instructions to buy the domain.++++ → Follow the instructions to buy the domain.++++
    
 ++++Can I check my e-mail online?| ++++Can I check my e-mail online?|
    
-Yes you can: You go to to 1984hosting.com\\ +Yes you can:\\ 
-→ Click Login\\ +→ You go to to 1984hosting.com\\ 
-→ Choose Webmail\\+→ Click "Login"\\ 
 +→ Choose ​"Webmail"\\
 → Log in with your email and password.++++ → Log in with your email and password.++++
        
 ++++Can I have an online shopping site?| ++++Can I have an online shopping site?|
    
-Yes and you have many options as long the eCommerce system can run on Linux/​Apache web servers. You can also use SSL if needed.+++++Yesand you have many options as long the eCommerce system can run on Linux/​Apache web servers.++++
  
 ++++I don't want to renew a domain or hosting. What do I do?| ++++I don't want to renew a domain or hosting. What do I do?|
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 You log in at 1984hosting.com\\ You log in at 1984hosting.com\\
 → There you will see a list of all your 1984 services\\ → There you will see a list of all your 1984 services\\
-→ Under Autorenew ​you untick the services you don't want to renew.\\ +→ Under "​Auto-renew" ​you untick the services you don't want to renew.\\ 
-→ If you cancel all your 1984 services you migt also want to delete your Payment methods:​\\ +→ If you cancel all your 1984 services you might also want to delete your "Payment methods":\\ 
-→ Click Payment methods\\ +→ Click "Payment methods"\\ 
-→ Click the red Delete button to remove a payment method.+++++→ Click the red "Delete" ​button to remove a payment method.++++
  
 ++++How do I delete my hosting or domain?| ++++How do I delete my hosting or domain?|
    
-You can delete all extra hostings, ​subdomains ​and email adresses ​in the Control panel.\\ +You can delete all extra hostings, ​sub-domains ​and email addresses ​in the "Control panel".\\ 
-Your main webhosting ​is deleted ​aproximately ​three month after the service is cancelled.\\+Your main web-hosting ​is deleted ​approximately ​three month after the service is cancelled.\\
 If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++ If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++
  
-++++What ​the do you mean by "​e-mail associated with hosting"?​|+++++What do you mean by "​e-mail associated with hosting"?​|
    
  1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\  1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\
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 → Go to 1984hosting.com\\ → Go to 1984hosting.com\\
-→ Click Login\\ +→ Click "Login"\\ 
-→ Select Control Panel\\ +→ Select ​"Control Panel"\\ 
-→ Click Goto Control Panel\\ +→ Click "Goto Control Panel"\\ 
-→ Select Mail\\ +→ Select ​"Mail"\\ 
-→ Click Add email account\\ +→ Click "Add email account"\\ 
-→ Fyll in Username the part you want to be in front of @\\ +→ Fill in "Username", ​the part you want to be in front of "@"\\ 
-→ Domain name select the domain if you have more than one\\ +→ "Domain name" ​select the domain if you have more than one\\ 
-→ Password if the measurement bar becomes green you have a good password\\ +→ "Password" ​if the measurement bar becomes green you have a good password\\ 
-→ Click ADD\\ +→ Click "ADD"\\ 
-→ Then go to 1984hosting.com,​ "​Login",​ "Webmail" to see if everything is working\\ +→ Then go to 1984hosting.com,​ "​Login",​ "Web-mail" to see if everything is working\\ 
-→ Username is the email address you created\\ +→ "Username" ​is the email address you created\\ 
-→ Password your powerful password\\ +→ "Password" is your powerful password\\ 
-If everything is OK, you can set up an e-mail client, such as Thunderbird for example.+++++If everything is OK, you can set up an e-mail client, such as "Thunderbird" ​for example.++++
  
 ++++How do I create an Out of Office Reply (Auto-Reply)?​| ++++How do I create an Out of Office Reply (Auto-Reply)?​|
    
 → Go to 1984hosting.com\\ → Go to 1984hosting.com\\
-→ Click Login\\ +→ Click "Login"\\ 
-→ Select Control Panel\\ +→ Select ​"Control Panel"\\ 
-→ Click Goto Control Panel\\ +→ Click "Goto Control Panel"\\ 
-→ Select Mail\\ +→ Select ​"Mail"\\ 
-→ Click Enable below the email address you want to create an auto-reply for\\ +→ Click "Enable" ​below the email address you want to create an auto-reply for\\ 
-→ Fill in your message and click Activate.++++ ​+→ Fill in your message and click "Activate".++++ 
  
  
 ++++How do I set e-mail forwarding?​| ++++How do I set e-mail forwarding?​|
 → Go to 1984hosting.com\\ → Go to 1984hosting.com\\
-→ ClickLogin\\ +→ Click"​Login"​\\ 
-→ Select Control Panel\\ +→ Select ​"Control Panel"\\ 
-→ Click Goto Control Panel\\ +→ Click "Goto Control Panel"\\ 
-→ Select Mail\\ +→ Select ​"Mail"\\ 
-→ Click Edit far to the right of the email address you want to forward\\ ​+→ Click "Edit" ​far to the right of the email address you want to forward\\ ​
 → Fill in the email to forward to (use comma or new line for more than one address)\\ → Fill in the email to forward to (use comma or new line for more than one address)\\
-→ Click Update.+++++→ Click "Update".++++