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| start [2016/09/16 11:06] – helgi | start [2023/12/08 14:50] (current) – [Frequently asked questions (FAQ)] editor | ||
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| ===== 1984 Hosting Knowledge Base ===== | ===== 1984 Hosting Knowledge Base ===== | ||
| - | This is the place to look for instructions on the use of the services of 1984 Hosting Company. If you don't find what you are looking for, please drop us an email to 1984@1984.is | + | This is the place to look for instructions on the use of the services of 1984 Hosting Company.\\ |
| + | To the left you will find more thorough instructions on many of 1984's systems, and more.\\ | ||
| + | If you don't find what you are looking for, please drop us an email to 1984@1984.is | ||
| ==== Frequently asked questions (FAQ) ==== | ==== Frequently asked questions (FAQ) ==== | ||
| - | ++++Do I pay for one year in advance or one month at a time? | + | ++++ ★ Do I pay for one year in advance or one month at a time? |
| You pay for one, two or three years in advance.\\ | You pay for one, two or three years in advance.\\ | ||
| Line 10: | Line 12: | ||
| Further information at:\\ | Further information at:\\ | ||
| → 1984hosting.com\\ | → 1984hosting.com\\ | ||
| - | → " | + | → " |
| - | → " | + | |
| | | ||
| - | ++++How do I pay for the hosting and other service?| | + | ++++ ★ How do I pay for the hosting and other service?| |
| - | All payments are made from within the users | + | All payments are made from within the users |
| + | We also accept Bitcoin and Monero crypto currency++++ | ||
| - | ++++Where can I see my payment history? | + | ++++ ★ Where can I see my payment history? |
| You go to 1984hosting.com1984 now!1984hosting.com\\ | You go to 1984hosting.com1984 now!1984hosting.com\\ | ||
| - | → | + | → |
| - | → | + | → there to the center |
| - | → In the upper right corner | + | |
| - | → Press your username to get a drop down menu.\\ | + | |
| - | → press Bills.++++ | + | |
| - | ++++How much space is included with shared hosting?| | + | ++++ ★ How much space is included with shared hosting?| |
| 1984 hosting offers unlimited hosting space for web sites, MySQL databases and e-mail.\\ | 1984 hosting offers unlimited hosting space for web sites, MySQL databases and e-mail.\\ | ||
| Line 32: | Line 31: | ||
| → "Terms Of Service" | → "Terms Of Service" | ||
| - | ++++Can I migrate my website and e-mail over to 1984hosting? | + | ++++ ★ Can I migrate my website and e-mail over to 1984hosting? |
| - | If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting. Website that can't be migrated are for example sites made in proprietary programs.++++ | + | If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting.\\ |
| + | Website that can't be migrated are for example sites made in proprietary programs.\\ | ||
| + | those include sites like Wix, Squarespace and shopify\\ | ||
| + | wordpress.com sites can only be partialy migrated++++ | ||
| - | ++++Can 1984hosting do the migration?| | + | ++++ ★ Can 1984hosting do the migration?| |
| - | Staff at 1984 Hosting Company can migrate your web site for a modest fee. Please contact us for more information via 1984@1984.is.++++ | + | Staff at 1984 Hosting Company can migrate your web site for a modest fee.\\ |
| + | Please contact us for more information via 1984@1984.is.++++ | ||
| - | ++++How do I change my e-mail password?| | + | ++++ ★ How do I change my e-mail password?| |
| - | → Log in at 1984hosting.com/Go to control panel now!Control Panel\\ | + | → Log in at 1984hosting.com.\\ |
| - | → Click on the blue button | + | → Click on the blue button |
| - | → Click on Email Accounts | + | → Click on "Email" |
| - | → Find the e-mail you want to change and click on Edit to the right\\ | + | → Find the e-mail you want to change and click on " |
| - | → Enter the new password | + | → Enter the new password and click " |
| - | You can also change the password inside our webmail | + | You can also change the password inside our web-mail |
| + | Log in with your e-mail and password. | ||
| - | ++++How do I get a backup of the Database?| | + | ++++ ★ How do I get a backup of the Database?| |
| - | → You log in to your user account at management.1984hosting.com and press "Goto Control Panel" | + | → You log in to your user account at 1984hosting.com and press "Goto Control Panel" |
| → Press " | → Press " | ||
| - | → You find the Database user and to the right you can click PhpMyadmin\\ | + | → Find the "Database user" |
| - | → You will be mysteriously transfered | + | → You will be transferred |
| - | ++++How | + | ++++ ★ How do I add a " |
| - | → You log into the 1984hosting.com/signin/Control Panel\\ | + | → You log into the 1984hosting.com |
| - | → Click on the blue button Goto Control Panel\\ | + | → Click on the blue button |
| - | → Click Domains\\ | + | → Click "Domains"\\ |
| - | → Below you have the options Add Subdomain | + | → Below you have the options |
| - | ++++How | + | ++++ ★ How do I set domain forwarding? |
| - | 1984hosting.com | + | Log in at 1984hosting.com |
| - | → Click on the blue button "Goto Control Panel" | + | → Click on the blue button "Goto Control Panel" |
| - | → Next you press " | + | → Next you press " |
| - | → Find the domain alias and click on " | + | → Find the domain alias and click on " |
| - | → From there you can enable forwarding and type in domain in the box.\\ | + | → From there you can enable forwarding and type in domain in the box.\\ ++++ |
| - | \\ | + | |
| - | < | + | |
| - | And then upload the document to the htdocs folder via ftp program of your choice.++++ | + | |
| - | ++++Sending mail from my website does not work| | + | ++++ ★ Sending mail from my website does not work| |
| - | Sending mail through php mail() from the website has certain limits. We recommend | + | Sending mail through php mail() from the website has certain limits.\\ |
| + | We recommend | ||
| - | ++++How many MySQL databases can I have?| | + | ++++ ★ How many MySQL databases can I have?| |
| As many as you need. There is no limit.++++ | As many as you need. There is no limit.++++ | ||
| - | ++++[How do I change the name servers for a domain | + | ++++ ★ How do I change the name servers?| |
| + | Only 1984 staff can change the nameservers of„.is” domains.\\ | ||
| + | The name servers for other domains bought from/or transferred to 1984 can be changed in " | ||
| + | → Click " | ||
| + | → Click the gearwheel to the far right in line with the domain | ||
| + | → Fill in the nameservers then click "Save Changes" | ||
| - | Only employees at 1984 can change the name servers. Please send an email to 1984@1984.is with information about the name servers you want the domain to be pointed to.++++ | + | ++++ ★ How do I buy a new domain?| |
| - | ++++How do I buy a new domain?| | + | You go to 1984hosting.com\\ |
| - | + | → Click "Login"\\ | |
| - | You go to 1984hosting.comGo to1984hosting.com now!1984hosting.com\\ | + | → Choose |
| - | → Click Login\\ | + | → Click "Products"\\ |
| - | → Choose Control Panel\\ | + | → Choose |
| - | → Click Products\\ | + | |
| - | → Choose Register domains\\ | + | |
| → Follow the instructions to buy the domain.++++ | → Follow the instructions to buy the domain.++++ | ||
| - | ++++Can I check my e-mail online?| | + | ++++ ★ Can I check my e-mail online?| |
| - | Yes you can: You go to to 1984hosting.com\\ | + | Yes you can:\\ |
| - | → Click Login\\ | + | → You go to to 1984hosting.com\\ |
| - | → Choose Webmail\\ | + | → Click "Login"\\ |
| + | → Choose | ||
| → Log in with your email and password.++++ | → Log in with your email and password.++++ | ||
| - | ++++Can I have an online shopping site?| | + | ++++ ★ Can I have an online shopping site?| |
| - | Yes and you have many options as long the eCommerce system can run on Linux/ | + | Yes, and you have many options as long the eCommerce system can run on Linux/ |
| - | ++++I don't want to renew a domain or hosting. What do I do?| | + | ++++ ★ I don't want to renew a domain or hosting. What do I do?| |
| You log in at 1984hosting.com\\ | You log in at 1984hosting.com\\ | ||
| → There you will see a list of all your 1984 services\\ | → There you will see a list of all your 1984 services\\ | ||
| - | → Under Autorenew | + | → Under " |
| - | → If you cancel all your 1984 services you migt also want to delete your Payment methods: | + | → If you cancel all your 1984 services you might also want to delete your "Payment methods":\\ |
| - | → Click Payment methods\\ | + | → Click "Payment methods"\\ |
| - | → Click the red Delete button to remove a payment method.++++ | + | → Click the red "Delete" |
| - | ++++How do I delete my hosting or domain?| | + | ++++ ★ How do I delete my hosting or domain?| |
| - | You can delete all extra hostings, | + | You can delete all extra hostings, |
| - | Your main webhosting | + | Your main web-hosting |
| If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++ | If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++ | ||
| - | ++++What | + | ++++ ★ What do you mean by " |
| 1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\ | 1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\ | ||
| If you need assistance or support, please make sure you send your request from the correct email address. The email registered when the user account was created is that e-mail.++++ | If you need assistance or support, please make sure you send your request from the correct email address. The email registered when the user account was created is that e-mail.++++ | ||
| - | ++++How do I create new e-mails?| | + | ++++ ★ How do I create new e-mails?| |
| → Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
| - | → Click Login\\ | + | → Click "Login"\\ |
| - | → Select Control Panel\\ | + | → Select |
| - | → Click Goto Control Panel\\ | + | → Click "Goto Control Panel"\\ |
| - | → Select Mail\\ | + | → Select |
| - | → Click Add email account\\ | + | → Click "Add email account"\\ |
| - | → Fyll in Username the part you want to be in front of @\\ | + | → Fill in "Username", |
| - | → Domain name select the domain if you have more than one\\ | + | → "Domain name" |
| - | → Password if the measurement bar becomes green you have a good password\\ | + | → "Password" |
| - | → Click ADD\\ | + | → Click "ADD"\\ |
| - | → Then go to 1984hosting.com, | + | → Then go to 1984hosting.com, |
| - | → Username is the email address you created\\ | + | → "Username" |
| - | → Password your powerful password\\ | + | → "Password" is your powerful password\\ |
| - | If everything is OK, you can set up an e-mail client, such as Thunderbird for example.++++ | + | If everything is OK, you can set up an e-mail client, such as "Thunderbird" |
| - | ++++How do I create an Out of Office Reply (Auto-Reply)? | + | ++++ ★ How do I create an Out of Office Reply (Auto-Reply)? |
| → Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
| - | → Click Login\\ | + | → Click "Login"\\ |
| - | → Select Control Panel\\ | + | → Select |
| - | → Click Goto Control Panel\\ | + | → Click "Goto Control Panel"\\ |
| - | → Select Mail\\ | + | → Select |
| - | → Click Enable below the email address you want to create an auto-reply for\\ | + | → Click "Enable" |
| - | → Fill in your message and click Activate.++++ | + | → Fill in your message and click "Activate".++++ |
| - | ++++How do I set e-mail forwarding? | + | ++++ ★ How do I set e-mail forwarding? |
| → Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
| - | → ClickLogin\\ | + | → Click" |
| - | → Select Control Panel\\ | + | → Select |
| - | → Click Goto Control Panel\\ | + | → Click "Goto Control Panel"\\ |
| - | → Select Mail\\ | + | → Select |
| - | → Click Edit far to the right of the email address you want to forward\\ | + | → Click "Edit" |
| → Fill in the email to forward to (use comma or new line for more than one address)\\ | → Fill in the email to forward to (use comma or new line for more than one address)\\ | ||
| - | → Click Update.++++ | + | → Click "Update".++++ |
start.1474023987.txt.gz · Last modified: 2016/09/16 11:06 by helgi