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faq [2016/07/01 10:03] – helgifaq [2016/09/15 17:20] (current) – helgi
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 +====== 1984 Hosting Knowledge Base ======
 +
 +\\
 +This is the place to look for instructions on the use of the services of 1984 Hosting Company. If you don't find what you are looking for, please drop us an email to 1984@1984.is
 + \\
 <html> <html>
 <head> <head>
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 <body> <body>
-<center><h2>Frequently asked questions(FAQ)</h2></center>+<h2>Frequently asked questions (FAQ)</h2>
  
 <div class="row"> <div class="row">
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 <div class="row"> <div class="row">
- <a href="#hide3" class="hide" id="hide3"><b>How do I pay for the hosting and other service?</b></a> + <a href="#hide2" class="hide" id="hide2"><b>How do I pay for the hosting and other service?</b></a> 
- <a href="#show3" class="show" id="show3"><b>How do I pay for the hosting and other service?</b></a>+ <a href="#show2" class="show" id="show2"><b>How do I pay for the hosting and other service?</b></a>
  <div class="list">  <div class="list">
 <p class="excerpt">All payments are made from within the users  <a href="https://www.1984hosting.com/"title="Go to Control Panel now!">Control Panel</a>. You can pay with Creditcard or Paypal.  <p class="excerpt">All payments are made from within the users  <a href="https://www.1984hosting.com/"title="Go to Control Panel now!">Control Panel</a>. You can pay with Creditcard or Paypal. 
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  <p>  <p>
 <div class="row"> <div class="row">
- <a href="#hide2" class="hide" id="hide2"><b>Where can I see my payment history? </b></a> + <a href="#hide3" class="hide" id="hide3"><b>Where can I see my payment history? </b></a> 
- <a href="#show2" class="show" id="show2"><b>Where can I see my payment history? </b></a>+ <a href="#show3" class="show" id="show3"><b>Where can I see my payment history? </b></a>
  <div class="list">  <div class="list">
    <p class="excerpt">    <p class="excerpt">
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 <div class="row"> <div class="row">
  <a href="#hide4" class="hide" id="hide4"><b>How much space is included with shared hosting?</b></a>  <a href="#hide4" class="hide" id="hide4"><b>How much space is included with shared hosting?</b></a>
- <a href="#show3" class="show" id="show4"><b>How much space is included with shared hosting?</b></a>+ <a href="#show4" class="show" id="show4"><b>How much space is included with shared hosting?</b></a>
  <div class="list">  <div class="list">
    <p class="excerpt">1984 hosting offers unlimited hosting space for web sites, MySQL databases and e-mail.<br />    <p class="excerpt">1984 hosting offers unlimited hosting space for web sites, MySQL databases and e-mail.<br />
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  <a href="#show9" class="show" id="show9"><b>How to add a subdomain or Domain Alias?</b></a>  <a href="#show9" class="show" id="show9"><b>How to add a subdomain or Domain Alias?</b></a>
  <div class="list"><p class="excerpt">  <div class="list"><p class="excerpt">
-→ You log into your the<strong> <a href="https://www.1984hosting.com/signin/">Control Panel</a></strong><br>+→ You log into the<strong> <a href="https://www.1984hosting.com/signin/">Control Panel</a></strong><br>
 → Click on the blue button <strong>Goto Control Panel</strong><br> → Click on the blue button <strong>Goto Control Panel</strong><br>
 → Click <strong>Domains</strong><br> → Click <strong>Domains</strong><br>
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 <div class="row"> <div class="row">
- <a href="#hide23" class="hide" id="hide23"><b>How to set domain forwarding?</b></a> + <a href="#hide10" class="hide" id="hide10"><b>How to set domain forwarding?</b></a> 
- <a href="#show23" class="show" id="show23"><b>How to set domain forwarding?</b></a>+ <a href="#show10" class="show" id="show10"><b>How to set domain forwarding?</b></a>
  <div class="list"><p class="excerpt">  <div class="list"><p class="excerpt">
 You log in to your user account at <a href="https://management.1984hosting.com">management.1984hosting.com</a> and click on the blue button <strong>Goto Control Panel</strong>. Next you press <strong>Manage domains</strong> at the top. Find the domain alias and click on <strong>Change</strong> to the right. From there you can enable forwarding and type in domain in the box. If you want to forward the main domain in (not domain alias) then you need to create a .htaccess document with the following code:<br>  You log in to your user account at <a href="https://management.1984hosting.com">management.1984hosting.com</a> and click on the blue button <strong>Goto Control Panel</strong>. Next you press <strong>Manage domains</strong> at the top. Find the domain alias and click on <strong>Change</strong> to the right. From there you can enable forwarding and type in domain in the box. If you want to forward the main domain in (not domain alias) then you need to create a .htaccess document with the following code:<br> 
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 <p> <p>
 <div class="row"> <div class="row">
- <a href="#hide10" class="hide" id="hide10"><b>Sending mail from my website does not work?</b></a> + <a href="#hide11" class="hide" id="hide11"><b>Sending mail from my website does not work?</b></a> 
- <a href="#show10" class="show" id="show10"><b>Sending mail from my website does not work</b></a>+ <a href="#show11" class="show" id="show11"><b>Sending mail from my website does not work</b></a>
  <div class="list"><p class="excerpt">  <div class="list"><p class="excerpt">
 Sending mail through php mail() from the website has certain limits. We recommend usin SMTP mail function and have it sent through mail.1984.is with username and password. Using an existing e-mail you have with 1984.</p> Sending mail through php mail() from the website has certain limits. We recommend usin SMTP mail function and have it sent through mail.1984.is with username and password. Using an existing e-mail you have with 1984.</p>
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 <p> <p>
 <div class="row"> <div class="row">
- <a href="#hide11" class="hide" id="hide11"><b>How many MySQL databases can I have?</b></a> + <a href="#hide12" class="hide" id="hide12"><b>How many MySQL databases can I have?</b></a> 
- <a href="#show11" class="show" id="show11"><b>How many MySQL databases can I have?</b></a>+ <a href="#show12" class="show" id="show12"><b>How many MySQL databases can I have?</b></a>
  <div class="list"><p class="excerpt">  <div class="list"><p class="excerpt">
 As many as you need. There is no limit.</p> As many as you need. There is no limit.</p>
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 <p> <p>
 <div class="row"> <div class="row">
- <a href="#hide12" class="hide" id="hide12"><b>How do I change the name servers for a domain purchased through 1984hosting.com?</b></a> + <a href="#hide13" class="hide" id="hide13"><b>How do I change the name servers for a domain purchased through 1984hosting.com?</b></a> 
- <a href="#show12" class="show" id="show12"><b>How do I change the name servers for a domain purchased through 1984hosting.com?</b></a>+ <a href="#show13" class="show" id="show13"><b>How do I change the name servers for a domain purchased through 1984hosting.com?</b></a>
  <div class="list"><p class="excerpt">  <div class="list"><p class="excerpt">
 Only employees at 1984 can change the name servers. Please send an email to 1984@1984.is with information about the name servers you want the domain to be pointed to.</p> Only employees at 1984 can change the name servers. Please send an email to 1984@1984.is with information about the name servers you want the domain to be pointed to.</p>
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 <p> <p>
 <div class="row"> <div class="row">
- <a href="#hide13" class="hide" id="hide13"><b>How do I buy a new domain?</b></a> + <a href="#hide14" class="hide" id="hide14"><b>How do I buy a new domain?</b></a> 
- <a href="#show13" class="show" id="show13"><b>How do I buy a new domain?</b></a>+ <a href="#show14" class="show" id="show14"><b>How do I buy a new domain?</b></a>
  <div class="list"><p class="excerpt">  <div class="list"><p class="excerpt">
 You go to <a href="https://www.1984hosting.com/"title="Go to1984hosting.com now!">1984hosting.com</a> You go to <a href="https://www.1984hosting.com/"title="Go to1984hosting.com now!">1984hosting.com</a>
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 <p> <p>
 <div class="row"> <div class="row">
- <a href="#hide14" class="hide" id="hide14"><b>Can I check my e-mail online?</b></a> + <a href="#hide15" class="hide" id="hide15"><b>Can I check my e-mail online?</b></a> 
- <a href="#show14" class="show" id="show14"><b>Can I check my e-mail online?</b></a>+ <a href="#show15" class="show" id="show15"><b>Can I check my e-mail online?</b></a>
  <div class="list"><p class="excerpt">  <div class="list"><p class="excerpt">
 Yes you can: You go to <a href="https://www.1984hosting.com/"title="Go to 1984hosting.com now!">1984hosting.com</a><br> Yes you can: You go to <a href="https://www.1984hosting.com/"title="Go to 1984hosting.com now!">1984hosting.com</a><br>
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 <p> <p>
 <div class="row"> <div class="row">
- <a href="#hide15" class="hide" id="hide15"><b>Can I have an online shopping site?</b></a> + <a href="#hide16" class="hide" id="hide16"><b>Can I have an online shopping site?</b></a> 
- <a href="#show15" class="show" id="show15"><b>Can I have an online shopping site?</b></a>+ <a href="#show16" class="show" id="show16"><b>Can I have an online shopping site?</b></a>
  <div class="list"><p class="excerpt">  <div class="list"><p class="excerpt">
 Yes and you have many options as long the eCommerce system can run on Linux/Apache web servers. You can also use SSL if needed.</p> Yes and you have many options as long the eCommerce system can run on Linux/Apache web servers. You can also use SSL if needed.</p>
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 → Click <strong>Update</strong>. → Click <strong>Update</strong>.
            
-You log in to management.1984hosting.com with your username. Under "My Services" you find your hosting and to the right press "Goto Control Panel". You will then be transfered in a mysterious way to the hosting Control panel. At the top you should see "Email accounts". Press it so you can see the overview of e-mails you have setup. To the left you can find "edit" and there you can click on "Forward mail". </p>+ </p>
  </div>  </div>
  </div>  </div>
faq.1467367437.txt.gz · Last modified: 2016/07/01 10:03 by helgi