faq
Differences
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| faq [2016/05/13 17:49] – helgi | faq [2016/09/15 17:20] (current) – helgi | ||
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| + | ====== 1984 Hosting Knowledge Base ====== | ||
| + | |||
| + | \\ | ||
| + | This is the place to look for instructions on the use of the services of 1984 Hosting Company. If you don't find what you are looking for, please drop us an email to 1984@1984.is | ||
| + | \\ | ||
| < | < | ||
| < | < | ||
| Line 19: | Line 24: | ||
| < | < | ||
| - | < | + | < |
| <div class=" | <div class=" | ||
| Line 32: | Line 37: | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| - | <p class=" | + | <p class=" |
| </ | </ | ||
| </ | </ | ||
| Line 41: | Line 46: | ||
| < | < | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| <p class=" | <p class=" | ||
| You go to <a href=" | You go to <a href=" | ||
| - | → Login< | + | → |
| - | → Control Panel< | + | → |
| → In the upper right corner you can see your username next to the flag< | → In the upper right corner you can see your username next to the flag< | ||
| - | → Press to get a drop down menu< | + | → Press your username |
| - | → press <b> | + | → press <strong> |
| </ | </ | ||
| </ | </ | ||
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| <div class=" | <div class=" | ||
| <a href="# | <a href="# | ||
| - | <a href="# | + | <a href="# |
| < | < | ||
| <p class=" | <p class=" | ||
| Line 94: | Line 99: | ||
| < | < | ||
| <p class=" | <p class=" | ||
| - | 1. Log in at <a href=" | + | → Log in at <a href=" |
| - | 2. Click on the blue button to the right < | + | → Click on the blue button to the right < |
| - | 3. Click on < | + | → Click on < |
| - | 4. Find the e-mail you want to change and click on < | + | → Find the e-mail you want to change and click on < |
| - | 5. Enter the new password twice and save →<br> | + | → Enter the new password twice and save< |
| You can also change the password inside our web mail interface at <a href=" | You can also change the password inside our web mail interface at <a href=" | ||
| Line 110: | Line 115: | ||
| <a href="# | <a href="# | ||
| < | < | ||
| - | 1. You log in to your user account at management.1984hosting.com and press "Goto Control Panel" | + | → You log in to your user account at management.1984hosting.com and press "Goto Control Panel" |
| - | 2. Press " | + | → Press " |
| - | 3. You find the Database user and to the right you can click PhpMyadmin< | + | → You find the Database user and to the right you can click PhpMyadmin< |
| - | 4. You will be mysteriously transfered to the phpMyadmin panel and from there you can click on " | + | → You will be mysteriously transfered to the phpMyadmin panel and from there you can click on " |
| </ | </ | ||
| </ | </ | ||
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| <a href="# | <a href="# | ||
| < | < | ||
| - | | + | → You log into the< |
| - | 2. Click on the blue button < | + | → Click on the blue button < |
| - | 3. Click < | + | → Click < |
| - | 4. Below you have the options < | + | → Below you have the options < |
| </ | </ | ||
| </ | </ | ||
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| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| You log in to your user account at <a href=" | You log in to your user account at <a href=" | ||
| Line 148: | Line 153: | ||
| <p> | <p> | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| - | Sending mail through | + | Sending mail through php mail() from the website has certain limits. We recommend usin SMTP mail function and have it sent through mail.1984.is with username and password. Using an existing e-mail you have with 1984.</ |
| </ | </ | ||
| </ | </ | ||
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| <p> | <p> | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| As many as you need. There is no limit.</ | As many as you need. There is no limit.</ | ||
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| <p> | <p> | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| - | Only employees at 1984 can change the name servers. Please send and e-mail | + | Only employees at 1984 can change the name servers. Please send an email to 1984@1984.is with information about the name servers you want the domain to be pointed to.</ |
| </ | </ | ||
| </ | </ | ||
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| <p> | <p> | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| - | You log in to management.1984hosting.com | + | You go to <a href=" |
| + | → Click < | ||
| + | → Choose < | ||
| + | → Click < | ||
| + | → Choose | ||
| + | → Follow | ||
| </ | </ | ||
| </ | </ | ||
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| <p> | <p> | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| - | You can check your e-mail online at <a href=" | + | Yes you can: You go to <a href=" |
| + | → Click < | ||
| + | → Choose < | ||
| + | → Log in with your email and password.< | ||
| + | </p> | ||
| </ | </ | ||
| </ | </ | ||
| Line 193: | Line 207: | ||
| <p> | <p> | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| - | Yes and you have many options as long the eCommerce system can run on Gnu/Linux web servers | + | Yes and you have many options as long the eCommerce system can run on Linux/ |
| </ | </ | ||
| </ | </ | ||
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| <a href="# | <a href="# | ||
| < | < | ||
| - | You log in to <a href=" | + | You go to <a href=" |
| + | → There you will see a list of all your 1984 services< | ||
| + | → Under < | ||
| + | → If you cancel all your 1984 services you migt also want to delete your < | ||
| + | → Click < | ||
| + | → Click the red <strong> | ||
| + | </p> | ||
| </ | </ | ||
| </ | </ | ||
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| <a href="# | <a href="# | ||
| < | < | ||
| - | Mail is sent out to the e-mail associated with the hosting when it is time to renew. During that period you can cancel your domain or hosting. If you do NOT want these services to renew, please go to your cart immediately | + | |
| + | Your main webhosting is deleted aproximately three month after the service is cancelled.< | ||
| + | If you want to close and delete | ||
| </ | </ | ||
| </ | </ | ||
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| < | < | ||
| <div class=" | <div class=" | ||
| - | <a href="# | + | <a href="# |
| - | <a href="# | + | <a href="# |
| < | < | ||
| - | 1984 takes the privacy of it's customers very seriously. Therefore we | + | 1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.< |
| - | only answer questions and queries if they originate from the contact | + | |
| - | email of the user registered in our systems.< | + | |
| If you need assistance or support, please make sure you send your request from the correct email | If you need assistance or support, please make sure you send your request from the correct email | ||
| | | ||
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| → < | → < | ||
| → Click < | → Click < | ||
| - | → Then go to vefpostur.1984.is to see if everything is working< | + | → Then go to <a href=" |
| → < | → < | ||
| → < | → < | ||
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| <a href="# | <a href="# | ||
| < | < | ||
| - | You log in to management.1984hosting.com | + | → Go to 1984hosting.com< |
| + | → Click< | ||
| + | → Select < | ||
| + | → Click < | ||
| + | → Select < | ||
| + | → Click < | ||
| + | → Fill in your message | ||
| + | |||
| + | </p> | ||
| </ | </ | ||
| </ | </ | ||
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| <a href="# | <a href="# | ||
| < | < | ||
| - | You log in to management.1984hosting.com | + | → Go to 1984hosting.com< |
| + | → Click< | ||
| + | → Select < | ||
| + | → Click < | ||
| + | → Select < | ||
| + | → Click < | ||
| + | → Fill in the email to forward to (use comma or new line for more than one address)< | ||
| + | → Click < | ||
| + | |||
| + | </p> | ||
| </ | </ | ||
| </ | </ | ||
faq.1463161775.txt.gz · Last modified: 2016/05/13 17:49 by helgi