faq
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faq [2015/06/15 09:24] – birgir | faq [2016/09/15 17:20] (current) – helgi | ||
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+ | ====== 1984 Hosting Knowledge Base ====== | ||
+ | |||
+ | \\ | ||
+ | This is the place to look for instructions on the use of the services of 1984 Hosting Company. If you don't find what you are looking for, please drop us an email to 1984@1984.is | ||
+ | \\ | ||
< | < | ||
< | < | ||
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+ | | ||
+ | background-color:# | ||
+ | padding: 20px; | ||
+ | } | ||
</ | </ | ||
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< | < | ||
- | < | + | < |
<div class=" | <div class=" | ||
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<a href="# | <a href="# | ||
< | < | ||
- | <p>Users pay for one year in advance. If for some reason you want to quit before the year is out you can cancel your hosting and ask us to refund the months | + | <p class=" |
</ | </ | ||
</ | </ | ||
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<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
< | < | ||
- | <p>You log in with your username at <a href=" | + | <p class=" |
</ | </ | ||
</ | </ | ||
- | + | ||
< | < | ||
- | |||
<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
< | < | ||
- | <p>All payments are made within the users management section | + | <p class=" |
+ | You go to <a href=" | ||
+ | → < | ||
+ | → < | ||
+ | → In the upper right corner you can see your username next to the flag< | ||
+ | → Press your username to get a drop down menu< | ||
+ | → press < | ||
</ | </ | ||
</ | </ | ||
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<div class=" | <div class=" | ||
<a href="# | <a href="# | ||
- | <a href="# | + | <a href="# |
< | < | ||
- | <p>1984hosting | + | <p class=" |
+ | See 1984 ehf <a href=" | ||
</ | </ | ||
</ | </ | ||
- | |||
< | < | ||
+ | |||
<div class=" | <div class=" | ||
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<a href="# | <a href="# | ||
< | < | ||
- | <p>If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting. Website that can't be migrated are for example sites made in proprietary programs. | + | <p class=" |
</ | </ | ||
</ | </ | ||
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<a href="# | <a href="# | ||
< | < | ||
- | <p>Employees | + | <p class=" |
- | </ | + | |
</ | </ | ||
+ | </ | ||
<p> | <p> | ||
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<a href="# | <a href="# | ||
< | < | ||
- | <p> | + | <p class=" |
- | 1. Log in at <a href=" | + | → Log in at <a href=" |
- | 2. Click on the blue button to the right "Goto Control Panel"< | + | → Click on the blue button to the right < |
- | 3. Click on Email Accounts at the top. < | + | → Click on < |
- | 4. Find the e-mail you want to change and click on Edit to the right.< | + | → Find the e-mail you want to change and click on < |
- | 5. Enter the new password twice and save.<p> | + | → Enter the new password twice and save<br> |
- | Also users can change the password | + | You can also change the password |
- | <p> | + | |
- | < | + | |
- | <video width=" | + | |
</ | </ | ||
</ | </ | ||
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<a href="# | <a href="# | ||
<a href="# | <a href="# | ||
- | < | + | < |
- | 1. You log in to your user account at management.1984hosting.com and press "Goto Control Panel" | + | → You log in to your user account at management.1984hosting.com and press "Goto Control Panel" |
- | 2. Press " | + | → Press " |
- | 3. You find the Database user and to the right you can click PhpMyadmin< | + | → You find the Database user and to the right you can click PhpMyadmin< |
- | 4. You will be mysteriously transfered to the phpMyadmin panel and from there you can click on " | + | → You will be mysteriously transfered to the phpMyadmin panel and from there you can click on " |
</ | </ | ||
</ | </ | ||
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<a href="# | <a href="# | ||
<a href="# | <a href="# | ||
- | < | + | < |
- | You log in to your user account at <a href=" | + | → You log into the< |
+ | → Click on the blue button | ||
+ | → Click < | ||
+ | → Below you have the options < | ||
</ | </ | ||
</ | </ | ||
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<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
- | < | + | < |
- | You log in to your user account at <a href=" | + | You log in to your user account at <a href=" |
< | < | ||
- | And then upload the document to the htdocs folder via ftp program of choice. | + | And then upload the document to the htdocs folder via ftp program of your choice. |
</p> | </p> | ||
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<p> | <p> | ||
<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
- | < | + | < |
- | Sending mail through | + | Sending mail through php mail() from the website |
</ | </ | ||
</ | </ | ||
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<p> | <p> | ||
<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
- | < | + | < |
As many as you need. There is no limit.</ | As many as you need. There is no limit.</ | ||
</ | </ | ||
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<p> | <p> | ||
<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
- | < | + | < |
- | Only employees at 1984 can change the name servers. Please send and e-mail | + | Only employees at 1984 can change the name servers. Please send an email to 1984@1984.is with information about the name servers you want the domain to be pointed to.</ |
</ | </ | ||
</ | </ | ||
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<p> | <p> | ||
<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
- | < | + | < |
- | You log in to management.1984hosting.com | + | You go to <a href=" |
+ | → Click < | ||
+ | → Choose < | ||
+ | → Click < | ||
+ | → Choose < | ||
+ | → Follow the instructions to buy the domain.</p> | ||
</ | </ | ||
</ | </ | ||
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<p> | <p> | ||
<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
- | < | + | < |
- | You can check your e-mail online at <a href=" | + | Yes you can: You go to <a href=" |
+ | → Click < | ||
+ | → Choose < | ||
+ | → Log in with your email and password.< | ||
+ | </p> | ||
</ | </ | ||
</ | </ | ||
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<p> | <p> | ||
<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
- | < | + | < |
- | Yes and you have many options as long the eCommerce system can run on Gnu/Linux web servers | + | Yes and you have many options as long the eCommerce system can run on Linux/ |
</ | </ | ||
</ | </ | ||
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<a href="# | <a href="# | ||
<a href="# | <a href="# | ||
- | < | + | < |
- | You log in to <a href=" | + | You go to <a href=" |
+ | → There you will see a list of all your 1984 services< | ||
+ | → Under < | ||
+ | → If you cancel all your 1984 services you migt also want to delete your <strong> | ||
+ | → Click < | ||
+ | → Click the red < | ||
+ | </p> | ||
</ | </ | ||
</ | </ | ||
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<a href="# | <a href="# | ||
<a href="# | <a href="# | ||
- | < | + | < |
- | Mail is sent out to the e-mail associated with the hosting when it is time to renew. During that period you can cancel your domain or hosting. If you do NOT want these services to renew, please go to your cart immediately | + | You can delete all extra hostings, subdomains |
+ | Your main webhosting is deleted aproximately three month after the service is cancelled.< | ||
+ | If you want to close and delete | ||
</ | </ | ||
</ | </ | ||
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< | < | ||
<div class=" | <div class=" | ||
- | <a href="# | + | <a href="# |
- | <a href="# | + | <a href="# |
- | < | + | < |
- | 1984 takes the privacy of it's customers very seriously. Therefore we | + | 1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.< |
- | only answer questions and queries if they originate from the contact | + | If you need assistance or support, please make sure you send your request from the correct email |
- | email of the user registered in our systems. If you need assistance or | + | |
- | support, please make sure you send your request from the correct email | + | |
- | | + | |
</ | </ | ||
</ | </ | ||
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<a href="# | <a href="# | ||
<a href="# | <a href="# | ||
- | < | + | < |
- | You log in to management.1984hosting.com | + | → Go to 1984hosting.com< |
+ | → Click< | ||
+ | → Select < | ||
+ | → Click < | ||
+ | → Select < | ||
+ | → Click < | ||
+ | → Fyll in < | ||
+ | → < | ||
+ | → < | ||
+ | → Click < | ||
+ | → Then go to <a href="https:// | ||
+ | → < | ||
+ | → < | ||
+ | If everything is OK, you can set up an e-mail | ||
</p> | </p> | ||
</ | </ | ||
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<a href="# | <a href="# | ||
<a href="# | <a href="# | ||
- | < | + | < |
- | You log in to management.1984hosting.com | + | → Go to 1984hosting.com< |
+ | → Click< | ||
+ | → Select < | ||
+ | → Click < | ||
+ | → Select < | ||
+ | → Click < | ||
+ | → Fill in your message | ||
+ | |||
+ | </p> | ||
</ | </ | ||
</ | </ | ||
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<a href="# | <a href="# | ||
<a href="# | <a href="# | ||
- | < | + | < |
- | You log in to management.1984hosting.com | + | → Go to 1984hosting.com< |
+ | → Click< | ||
+ | → Select < | ||
+ | → Click < | ||
+ | → Select < | ||
+ | → Click < | ||
+ | → Fill in the email to forward to (use comma or new line for more than one address)< | ||
+ | → Click < | ||
+ | |||
+ | </p> | ||
</ | </ | ||
</ | </ | ||
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</ | </ | ||
+ |
faq.1434360293.txt.gz · Last modified: 2015/06/15 09:24 by birgir