start
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
start [2016/09/16 11:14] – [1984 Hosting Knowledge Base] helgi | start [2016/09/16 16:11] – [Frequently asked questions (FAQ)] helgi | ||
---|---|---|---|
Line 13: | Line 13: | ||
→ 1984hosting.com\\ | → 1984hosting.com\\ | ||
→ " | → " | ||
- | → "Pricelist"++++ | + | → "Price-list"++++ |
| | ||
++++How do I pay for the hosting and other service?| | ++++How do I pay for the hosting and other service?| | ||
- | All payments are made from within the users | + | All payments are made from within the users |
++++Where can I see my payment history? | ++++Where can I see my payment history? | ||
You go to 1984hosting.com1984 now!1984hosting.com\\ | You go to 1984hosting.com1984 now!1984hosting.com\\ | ||
- | → Login\\ | + | → |
- | → Control Panel\\ | + | → |
→ In the upper right corner you can see your username next to the flag\\ | → In the upper right corner you can see your username next to the flag\\ | ||
→ Press your username to get a drop down menu.\\ | → Press your username to get a drop down menu.\\ | ||
- | → press Bills.++++ | + | → press "Bills".++++ |
++++How much space is included with shared hosting?| | ++++How much space is included with shared hosting?| | ||
Line 36: | Line 36: | ||
++++Can I migrate my website and e-mail over to 1984hosting? | ++++Can I migrate my website and e-mail over to 1984hosting? | ||
- | If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting. Website that can't be migrated are for example sites made in proprietary programs.++++ | + | If your current hosting provider does allow it then in most cases we can migrate your website and e-mail to our hosting.\\ |
+ | Website that can't be migrated are for example sites made in proprietary programs.++++ | ||
++++Can 1984hosting do the migration?| | ++++Can 1984hosting do the migration?| | ||
- | Staff at 1984 Hosting Company can migrate your web site for a modest fee. Please contact us for more information via 1984@1984.is.++++ | + | Staff at 1984 Hosting Company can migrate your web site for a modest fee.\\ |
+ | Please contact us for more information via 1984@1984.is.++++ | ||
++++How do I change my e-mail password?| | ++++How do I change my e-mail password?| | ||
- | → Log in at 1984hosting.com/Go to control panel now!Control Panel\\ | + | → Log in at 1984hosting.com.\\ |
- | → Click on the blue button | + | → Click on the blue button |
- | → Click on Email Accounts | + | → Click on "Email" |
- | → Find the e-mail you want to change and click on Edit to the right\\ | + | → Find the e-mail you want to change and click on "Edit" |
- | → Enter the new password twice and save\\ | + | → Enter the new password twice and " |
- | You can also change the password inside our webmail | + | You can also change the password inside our web-mail |
+ | Log in with your e-mail and password. | ||
++++How do I get a backup of the Database?| | ++++How do I get a backup of the Database?| | ||
- | → You log in to your user account at management.1984hosting.com and press "Goto Control Panel" | + | → You log in to your user account at 1984hosting.com and press "Goto Control Panel" |
→ Press " | → Press " | ||
- | → You find the Database user and to the right you can click PhpMyadmin\\ | + | → Find the "Database user" |
- | → You will be mysteriously transfered | + | → You will be transferred |
- | ++++How | + | ++++How |
- | → You log into the 1984hosting.com/signin/Control Panel\\ | + | → You log into the 1984hosting.com |
- | → Click on the blue button Goto Control Panel\\ | + | → Click on the blue button |
- | → Click Domains\\ | + | → Click "Domains"\\ |
- | → Below you have the options Add Subdomain | + | → Below you have the options |
- | ++++How | + | ++++How |
- | 1984hosting.com | + | Log in at 1984hosting.com |
- | → Click on the blue button "Goto Control Panel" | + | → Click on the blue button "Goto Control Panel" |
- | → Next you press " | + | → Next you press " |
- | → Find the domain alias and click on " | + | → Find the domain alias and click on " |
- | → From there you can enable forwarding and type in domain in the box.\\ | + | → From there you can enable forwarding and type in domain in the box.\\ ++++ |
- | \\ | + | |
- | < | + | |
- | And then upload the document to the htdocs folder via ftp program of your choice.++++ | + | |
++++Sending mail from my website does not work| | ++++Sending mail from my website does not work| | ||
- | Sending mail through php mail() from the website has certain limits. We recommend | + | Sending mail through php mail() from the website has certain limits.\\ |
+ | We recommend | ||
++++How many MySQL databases can I have?| | ++++How many MySQL databases can I have?| | ||
Line 84: | Line 85: | ||
As many as you need. There is no limit.++++ | As many as you need. There is no limit.++++ | ||
- | ++++[How do I change the name servers | + | ++++How do I change the name servers?| |
- | + | Only 1984 staff can change the nameservers of„.is” domains.\\ | |
- | Only employees at 1984 can change the name servers. Please send an email to 1984@1984.is with information about the name servers | + | The name servers |
+ | → Click " | ||
+ | → Click the gearwheel to the far right in line with the domain | ||
+ | → Fill in the nameservers then click "Save Changes" | ||
++++How do I buy a new domain?| | ++++How do I buy a new domain?| | ||
- | You go to 1984hosting.comGo to1984hosting.com now!1984hosting.com\\ | + | You go to 1984hosting.com\\ |
- | → Click Login\\ | + | → Click "Login"\\ |
- | → Choose Control Panel\\ | + | → Choose |
- | → Click Products\\ | + | → Click "Products"\\ |
- | → Choose Register domains\\ | + | → Choose |
→ Follow the instructions to buy the domain.++++ | → Follow the instructions to buy the domain.++++ | ||
++++Can I check my e-mail online?| | ++++Can I check my e-mail online?| | ||
- | Yes you can: You go to to 1984hosting.com\\ | + | Yes you can:\\ |
- | → Click Login\\ | + | → You go to to 1984hosting.com\\ |
- | → Choose Webmail\\ | + | → Click "Login"\\ |
+ | → Choose | ||
→ Log in with your email and password.++++ | → Log in with your email and password.++++ | ||
++++Can I have an online shopping site?| | ++++Can I have an online shopping site?| | ||
- | Yes and you have many options as long the eCommerce system can run on Linux/ | + | Yes, and you have many options as long the eCommerce system can run on Linux/ |
++++I don't want to renew a domain or hosting. What do I do?| | ++++I don't want to renew a domain or hosting. What do I do?| | ||
Line 112: | Line 117: | ||
You log in at 1984hosting.com\\ | You log in at 1984hosting.com\\ | ||
→ There you will see a list of all your 1984 services\\ | → There you will see a list of all your 1984 services\\ | ||
- | → Under Autorenew | + | → Under " |
- | → If you cancel all your 1984 services you migt also want to delete your Payment methods: | + | → If you cancel all your 1984 services you might also want to delete your "Payment methods":\\ |
- | → Click Payment methods\\ | + | → Click "Payment methods"\\ |
- | → Click the red Delete button to remove a payment method.++++ | + | → Click the red "Delete" |
++++How do I delete my hosting or domain?| | ++++How do I delete my hosting or domain?| | ||
- | You can delete all extra hostings, | + | You can delete all extra hostings, |
- | Your main webhosting | + | Your main web-hosting |
If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++ | If you want to close and delete your services instantly you need to send an email from your contact email address to 1984@1984.is.++++ | ||
- | ++++What | + | ++++What do you mean by " |
1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\ | 1984 takes the privacy of it's customers very seriously. Therefore we only answer questions and queries if they originate from the contact email of the user registered in our systems.\\ | ||
Line 131: | Line 136: | ||
→ Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
- | → Click Login\\ | + | → Click "Login"\\ |
- | → Select Control Panel\\ | + | → Select |
- | → Click Goto Control Panel\\ | + | → Click "Goto Control Panel"\\ |
- | → Select Mail\\ | + | → Select |
- | → Click Add email account\\ | + | → Click "Add email account"\\ |
- | → Fyll in Username the part you want to be in front of @\\ | + | → Fill in "Username", |
- | → Domain name select the domain if you have more than one\\ | + | → "Domain name" |
- | → Password if the measurement bar becomes green you have a good password\\ | + | → "Password" |
- | → Click ADD\\ | + | → Click "ADD"\\ |
- | → Then go to 1984hosting.com, | + | → Then go to 1984hosting.com, |
- | → Username is the email address you created\\ | + | → "Username" |
- | → Password your powerful password\\ | + | → "Password" is your powerful password\\ |
- | If everything is OK, you can set up an e-mail client, such as Thunderbird for example.++++ | + | If everything is OK, you can set up an e-mail client, such as "Thunderbird" |
++++How do I create an Out of Office Reply (Auto-Reply)? | ++++How do I create an Out of Office Reply (Auto-Reply)? | ||
→ Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
- | → Click Login\\ | + | → Click "Login"\\ |
- | → Select Control Panel\\ | + | → Select |
- | → Click Goto Control Panel\\ | + | → Click "Goto Control Panel"\\ |
- | → Select Mail\\ | + | → Select |
- | → Click Enable below the email address you want to create an auto-reply for\\ | + | → Click "Enable" |
- | → Fill in your message and click Activate.++++ | + | → Fill in your message and click "Activate".++++ |
++++How do I set e-mail forwarding? | ++++How do I set e-mail forwarding? | ||
→ Go to 1984hosting.com\\ | → Go to 1984hosting.com\\ | ||
- | → ClickLogin\\ | + | → Click" |
- | → Select Control Panel\\ | + | → Select |
- | → Click Goto Control Panel\\ | + | → Click "Goto Control Panel"\\ |
- | → Select Mail\\ | + | → Select |
- | → Click Edit far to the right of the email address you want to forward\\ | + | → Click "Edit" |
→ Fill in the email to forward to (use comma or new line for more than one address)\\ | → Fill in the email to forward to (use comma or new line for more than one address)\\ | ||
- | → Click Update.++++ | + | → Click "Update".++++ |
start.txt · Last modified: 2023/12/08 14:50 by editor · Currently locked by: 185.112.145.80,196.58.225.20